Terms and conditions Nokk Web Development

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This is an English translation for your convenience. The Dutch version is legally binding; in case of differences, the Dutch text applies.

Version 1, 9 October 2026

Nokk Web Development, sole proprietorship (eenmanszaak) of Kylian de Rooij
Chamber of Commerce (KvK) number 42182666 · kylian@nokkweb.nl · nokkweb.nl

In short

  • Payment: 50% on approval, 50% on delivery. You pay invoices within 14 days.
  • Feedback: 3 feedback rounds are included. I only do extra work after your approval, and you know in advance what it costs.
  • Ownership: once paid in full, the design and code of your website are yours. Your domain name is always in your name.
  • Maintenance: if you received a discount on the build, the maintenance plan runs for a fixed first 12 months. After that you can cancel monthly, with 1 month’s notice.
  • Stopping: if you stop working with me, you get your website free of charge.
  • Responsibility: you are responsible for the texts and photos you provide. My liability is limited to the amount of the assignment.

This summary is meant as an overview. In case of differences, the articles below apply.

Article 1. Definitions

In these terms and conditions:

  1. Nokk: Nokk Web Development, registered with the Netherlands Chamber of Commerce (KvK) under number 42182666.
  2. Client: the business or organisation that enters into, or wishes to enter into, an agreement with Nokk.
  3. Agreement: any arrangement between Nokk and Client, such as a website project, a maintenance plan or separate work.
  4. Website: the website, including design, code and functionality, that Nokk creates or renews for Client.
  5. Maintenance plan: the monthly service for hosting, security, updates and small changes, as described in article 10.
  6. Content: texts, images, logos, videos and other materials that Client provides.
  7. In writing: by letter, email or another digital message whose sender can be identified.
  8. Working days: Monday to Friday, excluding official Dutch public holidays.

Article 2. Applicability

  1. These terms and conditions apply to all quotes, agreements and work by Nokk.
  2. Nokk works exclusively for businesses and organisations acting in the course of a profession or business. Nokk does not enter into agreements with consumers.
  3. Client’s general terms and conditions do not apply, unless Nokk agrees to them In writing.
  4. Deviations from these terms and conditions only apply if they have been agreed In writing, and only for the agreement for which they were made.
  5. If a provision in these terms and conditions is invalid or is annulled, the other provisions remain in force. The parties will then agree on a replacement provision that comes as close as possible to the intention of the original provision.

Article 3. Quotes and formation of the agreement

  1. Quotes from Nokk are non-binding and valid for 30 days, unless the quote states otherwise.
  2. All prices are in euros and exclude VAT, unless stated otherwise.
  3. The agreement is formed as soon as Client accepts the quote In writing, for example by approving it by email, or as soon as Nokk starts the work with Client’s consent.
  4. Obvious mistakes or errors in a quote do not bind Nokk.

Article 4. Performance

  1. Nokk performs the agreement to the best of its ability and with the care that may be expected of a good professional. Nokk has an obligation of effort, not an obligation of result, unless a result has been expressly agreed In writing.
  2. In performing the agreement, Nokk may use tools and services of third parties, such as hosting providers, software tools and AI tools. Nokk remains responsible for the result delivered to Client and checks it itself.
  3. Delivery dates and deadlines are indicative and not strict deadlines. If a deadline is exceeded, Client must first give Nokk notice of default In writing and give Nokk a reasonable period to deliver after all.
  4. Deadlines only start once Nokk has received the first payment and the required Content.

Article 5. Client’s cooperation

  1. Client provides all Content and information that Nokk needs on time, completely and in a usable format.
  2. Client guarantees that it has the right to use the Content provided, and that the Content does not infringe the rights of others (such as copyright or portrait rights) and is not contrary to the law.
  3. Client is itself responsible for the content of the Website and for compliance with laws and regulations that apply to its own business and Website, such as the privacy statement, the cookie policy, price indications and sector-specific rules. Nokk can advise on this, but that advice is not legal advice.
  4. If Client does not respond for more than 60 days to Nokk’s requests for Content, feedback or approval, Nokk may complete the project with what is available at that moment and invoice the remaining part of the project price. If Client wishes to continue afterwards, the parties will make new arrangements about planning and any extra costs.

Article 6. Revision rounds and additional work

  1. Building a Website includes 3 revision rounds. A revision round is one bundled list of feedback from Client, which Nokk processes in one go.
  2. Changes outside the agreed scope, such as extra pages, new functionality or extra revision rounds, are additional work.
  3. Nokk indicates in advance that something is additional work and roughly what it costs. Additional work is only carried out after Client’s approval and is invoiced at the applicable hourly rate or a fixed price agreed in advance.

Article 7. Delivery and acceptance

  1. Nokk first makes the Website available via a test link. Client has 10 Working days to check the Website and to report any errors In writing and as specifically as possible.
  2. The Website is considered accepted if Client does not report any errors within that period, if Client starts using the Website, or if Client gives approval In writing.
  3. Minor imperfections that do not substantially hinder the use of the Website are no reason to refuse delivery. Nokk will fix them within a reasonable period.
  4. Errors that were already present at delivery and are reported within 30 days of acceptance are fixed by Nokk free of charge. This does not apply to errors caused by changes made by Client or third parties, or by Content provided.
  5. The Website is put on Client’s final domain after the full project price has been paid.

Article 8. Prices and payment

  1. For website projects, Client pays 50% of the project price on approval and 50% on delivery, before the Website goes live on the final domain.
  2. The Maintenance plan is invoiced monthly in advance.
  3. Invoices must be paid within 14 days of the invoice date.
  4. If Client does not pay on time, it is in default without notice of default being required. From that moment, the statutory commercial interest (article 6:119a of the Dutch Civil Code) is due. If Client still does not pay after a written reminder with a payment term of 14 days, the extrajudicial collection costs are also due, calculated in accordance with the Dutch Extrajudicial Collection Costs Decree (Besluit vergoeding voor buitengerechtelijke incassokosten).
  5. As long as an invoice that is due has not been paid, Nokk may suspend its work. For the Maintenance plan, after the written reminder referred to in paragraph 4, Nokk may temporarily take the Website offline until payment has been received. Nokk announces this In writing at least 5 Working days in advance.
  6. Nokk may adjust the price of the Maintenance plan at most once a year. Nokk announces a price increase In writing at least 1 month in advance. Client may then cancel the Maintenance plan as of the date the increase takes effect, even if the minimum term has not yet ended.

Article 9. Domain name and third-party services

  1. Client’s domain name is registered in Client’s name. Client is and remains the holder of the domain name.
  2. Third-party services, such as domain registration, business email or paid software, are purchased by Client itself or paid for separately, unless agreed otherwise In writing. The terms and conditions of the third party concerned also apply to those services.
  3. Nokk is not liable for outages, changes or the discontinuation of third-party services, such as hosting providers and domain registrars, but will make an effort to limit the consequences for Client.

Article 10. Maintenance plan

  1. The Maintenance plan includes hosting of the Website, an SSL certificate, backups, technical updates, availability monitoring and up to 30 minutes of small changes per month. Unused minutes expire at the end of the month and are not carried over to the next month.
  2. Small changes are, for example, changing texts, opening hours, prices or images. New pages, new functionality or a new design are not included and are additional work.
  3. Nokk responds to questions and requests within 1 Working day. This is a response time, not a time within which a change or solution is completed.
  4. Nokk makes an effort to keep the Website available as well as possible, but does not guarantee uninterrupted availability. Nokk announces planned maintenance in advance where possible.
  5. Nokk makes regular backups, but Client remains responsible for keeping its own copy of its Content.
  6. If Client received a discount on the build in combination with a Maintenance plan, the Maintenance plan has a minimum term of 12 months from the moment the Website goes live.
  7. After the minimum term, or if no minimum term applies, the Maintenance plan continues on a monthly basis and both parties may cancel it In writing with a notice period of 1 month.
  8. If Client cancels the Maintenance plan before the end of the minimum term, the Maintenance plan ends on the cancellation date. Client pays the subscription fees up to that date, and the difference between the normal project price and the discounted project price becomes payable immediately. Client therefore does not pay subscription fees for the period after the cancellation date.

Article 11. Intellectual property

  1. As soon as Client has paid all invoices for a project in full, the rights to the design and code that Nokk created specifically for that Website transfer to Client. Until then, all rights remain with Nokk.
  2. Nokk retains the rights to general components, templates, methods, tools and knowledge that Nokk also uses for other assignments. Insofar as these components are part of the Website, Client receives a perpetual, non-exclusive right to use them for the Website.
  3. Third-party components, such as open-source software, fonts and icons, are subject to the licence terms of those third parties.
  4. Rights to Content provided by Client remain with Client or the original rights holder.
  5. Nokk may show the Website, mentioning Client’s name, as an example of its work, for example in its portfolio and on its website, unless Client objects to this In writing. Nokk may place a small credit with a link in the footer of the Website. At Client’s request, Nokk will remove that credit.

Article 12. End of the cooperation and handover

  1. If the cooperation ends, Nokk delivers the Website files to Client within 10 Working days after the end date, or transfers the Website to a hosting account in Client’s name. This is subject to all invoices that are due having been paid.
  2. A simple handover as referred to in paragraph 1 is free of charge. Extra help requested, such as moving to another platform or guiding a new party, is invoiced at the applicable hourly rate.
  3. Client may terminate a website project before delivery. Client then pays for the work already carried out pro rata, with a minimum of the first payment referred to in article 8 paragraph 1.
  4. Both parties may terminate the agreement immediately In writing if the other party goes bankrupt, applies for a suspension of payments or ends its business.

Article 13. Liability

  1. Nokk is only liable for direct damage resulting from an attributable failure in the performance of the agreement.
  2. Nokk’s liability per event is limited to the amount (excluding VAT) that Client has paid for the project concerned. For the Maintenance plan, liability is limited to the fees Client paid in the 6 months before the event causing the damage.
  3. Nokk is not liable for indirect damage, such as consequential damage, lost profit, lost revenue, reputational damage or loss of data.
  4. Nokk is not liable for damage resulting from Content or information provided by Client, from changes made by Client or third parties, or from outages of third-party services.
  5. Any claim for damages lapses if Client has not reported the damage to Nokk In writing within 12 months after Client became aware or could have become aware of it.
  6. The limitations in this article do not apply if the damage is the result of intent or deliberate recklessness on the part of Nokk.

Article 14. Indemnification

Client indemnifies Nokk against claims by third parties relating to Client’s Content, to Client’s use of the Website, or to non-compliance with laws and regulations for which Client is itself responsible under article 5.

Article 15. Personal data

  1. Client is the controller for the personal data collected via its Website, such as data from contact forms.
  2. Insofar as Nokk processes personal data on behalf of Client under the Maintenance plan or other services, Nokk acts as a processor. The parties record the arrangements about this in a data processing agreement.
  3. How Nokk itself handles personal data is described in the privacy statement at nokkweb.nl/privacy.

Article 16. Force majeure

  1. Nokk is not liable if it cannot fulfil its obligations due to force majeure. Force majeure includes, among other things: illness of Kylian de Rooij, outages or the discontinuation of third-party services, outages in internet or power supply, cyberattacks and government measures.
  2. During force majeure, Nokk’s obligations are suspended. If the force majeure lasts longer than 60 days, both parties may terminate the agreement In writing, without any obligation to pay compensation. Anything already delivered is paid for pro rata.

Article 17. Confidentiality

Both parties keep confidential information they receive from each other secret, also after the end of the agreement. Information is confidential if this has been stated or if this is reasonably clear. This does not apply to information that is already public or that a party is required to provide by law.

Article 18. Changes to these terms and conditions

  1. Nokk may change these terms and conditions. The new version applies to agreements concluded after that.
  2. For ongoing Maintenance plans, a new version applies 30 days after Nokk has communicated the change In writing. If Client does not agree with a material change, it may cancel the Maintenance plan as of the date the new version takes effect.

Article 19. Applicable law and disputes

  1. Dutch law applies to all agreements with Nokk.
  2. The parties first try to resolve a dispute together.
  3. If that does not succeed, disputes are submitted to the competent court of the District Court of the Northern Netherlands (Rechtbank Noord-Nederland), unless the law mandatorily designates another court.